1win KYC & AML Policy

1win applies KYC and AML procedures to confirm user identities, prevent fraud, and combat financial crime across all transactions on the platform. These measures reflect the platform’s commitment to user safety, transparency, and full regulatory compliance.

• Fair play is maintained for every registered user on the platform
• Personal data is handled responsibly, in accordance with applicable data protection standards
• Transparent processes govern how accounts and funds are managed
• All operations remain compliant with relevant regulatory requirements
• Account protection is reinforced through consistent identity verification practices

Every new user is required to complete ID verification before accessing full platform features, including withdrawals and certain account functions. The document submission process may require the following categories of documentation:

• A valid government-issued photo identity document, such as a passport, national ID card, or driving licence
• Proof of current residential address, such as a recent utility bill or bank statement
• Confirmation of ownership of the payment method used for deposits or withdrawals
• Any additional identity check documentation requested by the compliance team in line with applicable regulatory requirements

1win implements a range of security measures to prevent money laundering, terrorist financing, and other forms of illegal financial activity on the platform. The following controls are applied on an ongoing basis:

• Continuous transaction monitoring to identify irregular or high-risk patterns of activity
• Automated detection rules that flag transactions deviating from expected user behaviour
• Enhanced due diligence procedures applied to accounts involved in high-risk events or activities
• Manual review of large or unusual fund transfers that trigger internal thresholds
• Risk scoring assigned to accounts based on activity profiles and behavioural indicators
• Screening of users against international sanctions lists and Politically Exposed Persons (PEP) databases
• Reporting of suspicious activity to the relevant competent authorities where legally required under applicable law

Certain activities are strictly prohibited on the platform and are treated as violations of KYC and AML obligations. Users found to be engaging in any of the following actions are subject to enforcement measures:

• Operating multiple accounts or registering under different identities (multi-accounting)
• Submitting forged, altered, or stolen documents during the identity check or document submission process
• Conducting or attempting to conduct money laundering through the platform
• Manipulating platform systems, bonuses, or game outcomes through dishonest means
• Sharing, selling, or transferring account access to any third party
• Using payment instruments that are not registered in the account holder’s own name
• Providing false or misleading personal data at any stage of registration or verification

Any breach of KYC or AML obligations is treated as a serious violation and will result in immediate enforcement action by the platform. Measures that may be applied include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or associated winnings, and reporting to competent authorities where applicable under law.

Every account holder is responsible for ensuring that all personal data submitted to the platform is accurate, complete, and kept up to date at all times. Users must complete the ID verification process within the timeframe specified by the platform and respond promptly to any requests for additional documentation issued by the compliance team. Only payment methods that are registered in the user’s own name may be used for deposits and withdrawals on the platform. In the event that a user becomes aware of any suspicious activity relating to their account or to transactions on the platform, they are expected to report such activity to the support or compliance team without delay. Failure to fulfil these responsibilities may result in restrictions being applied to the account.

1win is committed to maintaining fair play and transparency across all platform operations, ensuring that every user competes and transacts under consistent, regulated conditions. The following principles guide the platform’s approach to user safety and responsible gaming:

• Full compliance with KYC and AML standards as required by applicable regulatory frameworks
• Confidentiality and lawful protection of personal data submitted by users
• Ongoing transaction monitoring to detect and act upon suspicious activity
• Active prevention of manipulation, collusion, and any form of unfair behaviour
• Dedicated user support available for queries related to account security and safety matters
• Shared responsibility between the platform and its users in maintaining a secure environment
• Equal conditions applied to all registered users, without exception or preferential treatment